Updated 10/15/26

We are excited to share that the Y is transitioning to a new system on October 28 to provide a more robust and intuitive online member experience. This upgrade is a key part of our commitment to improving your overall experience. 

Through a new Y Community Portal, you will be able to access membership, program registration, your Y account, volunteer opportunities, customer service, and more—all in one convenient space!

Extended through October 18

To ensure a seamless transition and uninterrupted access to Y programs and services, it’s very important that your Y account information is up to date, including payment methods, email and mail addresses, and phone.

Verify, add or update your email address by 11:59pm this Sunday, October 18 and receive 25 bonus points in the YMCA360 APP to redeem Y rewards! To verify your information, go to MY ACCOUNT or stop by the front desk at any Y Family Center. 

Each Y account requires at least one valid, unique email address to access the Y Community Portal. Please confirm you have at least one valid email address on your Y account.

Duffel Bag
Long sleeve shirt
YMCA360 speaker
Yoga Mat

Thank you to everyone who has already verified or updated their Y account. Your 25 bonus points in the YMCA360 app are on the way! All bonus points earned during the original and extended deadlines will be added to the app after 10/18.

Improved Member Experience. Convenient and Easy Access. 

  • Improved Service: The new system will streamline our processes so we can focus more on you and the communities we serve. 
  • Easier Program Registration: New and improved online registration
  • Your Y Account: Easily access and manage your Y account and household, membership, program enrollments, receipts, billing, and payments.
  • Customer Service Support: The new system will allow for more personalized support and services.

The New Y Community Portal Launches October 28

More information will be shared the week of October 18, including:

  • What to expect
  • How to access and use the new Y Community Portal
  • Other new features and member benefits 

We appreciate your understanding and patience as we make this transition, and we look forward to providing you with an enhanced member experience.

Thank you for your engagement with the Y!

The Y is transitioning to a new system this fall to provide a more robust and intuitive online member experience. We have outgrown our current system and need a more capable solution to support our operational and member needs. This upgrade is a key part of our commitment to improving your overall experience. 

To help ensure a seamless transition and uninterrupted access to Y programs and services, it’s very important that we have up-to-date information. Please take a few minutes to verify your Y account details including email and mail address, phone, and credit card on file.

Verify, add or update your email address by 11:59pm this Sunday, October 18 and receive 25 bonus points in the YMCA360 APP to redeem Y rewards!

To verify your information, go to MY ACCOUNT or stop by the front desk at any Y Family Center. A unique, valid email address is required. Please confirm you have at least one valid email address on your Y account.

Bonus points will be awarded after 10/18.

The Y Community Portal is an exciting feature of our new system. Through the Y Community Portal, you will be able to access membership, program registration, your Y account, volunteer opportunities, customer service, and more—all in one convenient space!

Check back frequently to this page for updates on the transition. You can also watch for emails and in-center messaging that will provide more details on the progress as we get closer to the launch.